Storm and hail damage repair in Texarkana

Hail damage or wind damage?

Hail knocks the granules off the face of a shingle, leaving a dark bruise where the mat shows through, soft if you press it. It marks soft metal first, so look at gutters, downspouts, vent hoods, and turbine caps for dents. Hail damage is normally scattered across whole slopes, not gathered in one place.

Wind works on the edges. It breaks the seal holding one course of shingles to the next, lifts them along ridges, rakes, and eaves, and creases them where they fold back. A creased shingle can settle flat again and still be finished: the crease has broken the mat inside it.

The rest of the damage shows up elsewhere:

• Limbs: cracked shingles, broken decking, or a hole straight through
• Inside: new ceiling stains, damp insulation, or daylight in the attic

What to do first after a storm

• Stay off the roof. Wet shingles are slick, and damaged decking may not hold you.
• Photograph what you can see from the ground and inside, and note the storm's date.
• If water is coming in, call (903) 838-8430 for a tarp before the damage inside grows.
• Report the damage to your insurer if you think it is covered, and ask what your deductible is.
• Book a free drone inspection so every slope is photographed before the adjuster comes.

Storm season around Texarkana

NOAA's Storm Events Database lists 48 hail reports in Bowie County, Texas in the ten years through 2025, 30 of them quarter size or bigger, and 34 of the 48 in April, May, or June. The National Weather Service office in Shreveport, which covers Texarkana, adds that severe storms pick up in October and run through June, with a second tornado peak from mid-November to mid-December, so a roof here can take a hit in fall as easily as spring.

What we document, and how the claim goes

An adjuster decides from one visit and what is already in the file, so we photograph and date the damage first: every slope from the drone, close-ups of bruising, creases, and dented metal, what the water did inside, and the tarp if we put one on.

Ted Turner handles our estimates and walks homeowners through the insurance claim process so nothing gets missed. He is a Texarkana native with 22 years in roofing, and first-time homeowners have written that he took them through it step by step. Your insurer makes the coverage decision.

Your deductible, and who you hire

In Texas it is illegal for a contractor to waive, rebate, or absorb your insurance deductible, and a roofing contract of $1,000 or more expected to be paid from a claim has to say so in bold print. In Arkansas you must be given written notice, before you sign, that you can cancel within three business days if your insurer denies the claim in writing.

After a big hailstorm, out-of-town crews show up with door hangers, and some are gone by the time a warranty question comes up. Bohon Roofing has been here since 1980 and is still run by the Bohon family. Whoever you hire, ask for a local address, and be wary of anyone who tells you what your policy will pay before the adjuster has seen the roof.

A repair, or a new roof?

Scattered damage on one slope is often a repair. Bruising across every slope, or creases down most of an edge, usually means the roof has given what it had. When it is a replacement we tear off to the decking, replace damaged decking, and hand-nail Owens Corning architectural shingles, with most homes done in about a day.